Frequently Asked Questions

• What does the installation include?

  Our base installation covers the standard swap-out replacement of the appliance you've already purchased. If your site needs additional work — like an electrical outlet, gas line connection, tile drilling, or propane conversion — we'll quote those extras on-site before starting. No surprise charges.

• How do I book an installation?

  1. Check Service Eligibility
  2. Create an account and log in.
  3. Select your service.
  4. Pick a live calendar slot.
  5. You'll get email/SMS confirmation + calendar invite.
  6. Payment is collected at completion of the install.

• Where can I see services & pricing?

  All base install fees and extras are listed on our Services & Pricing page (including Milledgeville, GA dishwasher install rates).

• What's your cancellation policy?

  No deposit is required — you don't pay until the installation is complete. If you need to cancel or reschedule, just give us at least 24 hours' notice and there's no charge. Late cancellations or no-shows may be subject to a fee.

• Do you offer a warranty?

  Yes-a 90-day workmanship warranty. See the Warranty Policy page for scope, exclusions, and claims steps.

• What are "extras," and how do they work?

  Extras are only the necessary add-ons to complete an install when site conditions require them (e.g., junction box install, tile drilling, slide-in ↔ drop-in range conversion, OTR → hood conversion).
  Extras must be approved on-site before work begins and are billed on your final invoice.
  See the full Extras Catalog on our Services & Pricing page.

• How can I manage or track my jobs?

  Log in to your Customer Dashboard to view upcoming/past jobs, photos, invoices, and reschedule or cancellation options.

• Can I change my service address after booking?

  Yes-log in to your Customer Dashboard, select the job, and click Edit Address. Changes made ≥ 24 h before your slot are free; otherwise, a small update fee may apply.

• Need electrical or plumbing help?

  If a site issue requires certified plumbing or electrical work, we'll mark the job On Hold and can refer you to vetted partners in your area.

  All water connections use new steel-braided supply lines (included in every install). Our work covers shutoff valve to appliance — any upstream plumbing issues should be addressed by a licensed plumber before your install appointment.

• Who do I contact for support?

  • General Questions: proapplianceinstallsco@gmail.com
  • Billing or Warranty: proapplianceinstallsco@gmail.com
  • Phone: (478) 280-4099